Not all mobile phones mix a qwerty keypad with their main numerical keypad, but I have an old Blackberry that does. That makes me especially frustrated by companies that only provide a letter-based phone number without showing a numerical alternative (800-LIKE-THIS). I just went to cancel Nutrisystem, and of course they require you to call a counselor rather than just cancel online, and the only number they give is 888-459-THIN. I actually started double-tapping the H before I realized it wasn't going to work. In retrospect, I could have searched online or maybe even brought something up on the screen to map letters to numbers, but instead I searched through a pile of old junk to find a landline phone that I haven't used in five years. After sitting through two commercials and two live sales pitches to continue the program, I finally managed to cancel.


Seven Replies to Scott's Pet Peeve #8446

Steve Dunn | July 12, 2010
Preach on, brother. I've had the same problem with the Blackberry keypad.

Erik Bates | July 12, 2010
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Steve Dunn | July 12, 2010
Hmmm, that doesn't seem to work on mine. I don't think my Blackberry is that old, either. I think it is this model: http://na.blackberry.com/eng/devices/blackberrytour/

An additional problem is that there ARE letters associated with the number keys... but they're not the letters traditionally associated with telephone keypads. 123 = WER. 456 = SDF. 789 = ZXC.

Tony Peters | July 12, 2010
I only have a Motorola F3 which is likely the most un-tech cellphone

Scott Hardie | July 13, 2010
I would like a more un-tech cellphone. I guess it's nice to be able to get online every once in a while when I'm stuck at an airport or something, but the connection is so slow that I rarely bother. (This site's Dashboard auto-refreshes before it has finished downloading the page, so it never finishes.) I really don't use my phone for anything but calls and a few text messages, and I would like a phone that just handled those functions well and skipped the bells and whistles. I know the Jitterbug is marketed to senior citizens, but it holds a certain appeal. I guess this should make me feel old.

Jackie Mason | July 14, 2010
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Lori Lancaster | July 16, 2010
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Logical Operator

The creator of Funeratic, Scott Hardie, blogs about running this site, losing weight, and other passions including his wife Kelly, his friends, movies, gaming, and Florida. Read more »

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• Florida reminds me of Dave Barry's quip that vacationing in Britain is great because you meet people from entirely different states. We stopped a woman to take our picture; she was visiting from New Jersey and her daughter beside her was from California. The only local we met warned us what bridge not to jump off for swimming because the water is shark-infested. Go »

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